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Shipping policy

📌 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once processed, you'll receive a confirmation email with tracking details.

🚚 Shipping Time

Estimated delivery:

🌍 International Shipping: 7–15 business days

Delivery times may vary based on location, customs, and local courier services.

🔍 Tracking Information

All orders include tracking.

You'll receive a tracking number via email after shipment. Allow 2–5 days for tracking updates to appear.

🌐 Shipping Coverage

We ship to most countries worldwide.

If unsupported, you'll be notified at checkout.

⚠️ Delays

Delivery may be extended due to high demand, logistics delays, or customs clearance.

We appreciate your patience.

🛃 Customs, Duties & Taxes

Customers are responsible for any applicable customs duties or import taxes.

We are not liable for customs‑caused delays.

📦 Lost or Stolen Packages

We are not responsible for packages once marked as delivered.

For issues, contact the shipping carrier or our support team.

📩 Contact Us

Questions about your order? Reach out:

HONG KONG KRYLEX TECHNOLOGY LIMITED

  • 📧 Email: Krylex2026@gmail.com
  • ⏰ Response Time: within 24–48 hours
  • 📞 Phone: 852-64368487
  • 📍 Address: RM A, 6/F CHEONG WAH COMM BLDG 900-904 CANTON RD MONG KOK HONG KONG

💡 Notes

Double‑check your shipping address before ordering.

Orders with incorrect/incomplete addresses may be delayed or canceled.

Thank you for shopping with us! 💖