Shipping policy
📌 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once processed, you'll receive a confirmation email with tracking details.
🚚 Shipping Time
Estimated delivery:
🌍 International Shipping: 7–15 business days
Delivery times may vary based on location, customs, and local courier services.
🔍 Tracking Information
All orders include tracking.
You'll receive a tracking number via email after shipment. Allow 2–5 days for tracking updates to appear.
🌐 Shipping Coverage
We ship to most countries worldwide.
If unsupported, you'll be notified at checkout.
⚠️ Delays
Delivery may be extended due to high demand, logistics delays, or customs clearance.
We appreciate your patience.
🛃 Customs, Duties & Taxes
Customers are responsible for any applicable customs duties or import taxes.
We are not liable for customs‑caused delays.
📦 Lost or Stolen Packages
We are not responsible for packages once marked as delivered.
For issues, contact the shipping carrier or our support team.
📩 Contact Us
Questions about your order? Reach out:
HONG KONG KRYLEX TECHNOLOGY LIMITED
- 📧 Email: Krylex2026@gmail.com
- ⏰ Response Time: within 24–48 hours
- 📞 Phone: 852-64368487
- 📍 Address: RM A, 6/F CHEONG WAH COMM BLDG 900-904 CANTON RD MONG KOK HONG KONG
💡 Notes
Double‑check your shipping address before ordering.
Orders with incorrect/incomplete addresses may be delayed or canceled.
Thank you for shopping with us! 💖
